UCSF Accounting Department

Peoplesoft -- Password Assistance

Password Assistance

Procedures

Automated Reset
Set Up Process

You need to complete a one time automated reset set up process before you can automatically reset your password.

Click here for automated reset set up instructions

Reset/forgot or Expired password

You can automatically reset a password if you have completed the one time automated reset set up process.

RESET PROCESS:

Go to UCSF PeopleSoft log in page: https://peoplesoft.ucsf.edu/psp/fsprd/?cmd=login

Click on "Forgot Password" link

Enter your user id

Enter a response to your predefined question

Click "Send Password" button

If your response to predefined question is correct, PeopleSoft emails you your new temporary password.

Change your temporary password to a personalized password.

If you have not completed the automated reset set up process:

• Call Customer Support Hotline for a password reset: 415-514-4100
OR
• Create online Remedy ticket for a password reset or forgotten password http://help.ucsf.edu

Locked out of PeopleSoft

After five (5) unsuccessful login attempts you will be locked out of PeopleSoft.

• Call Customer Support Hotline for locked out assistance
514-4100
OR
• Create online Remedy ticket for locked out assistance.
http://help.ucsf.edu

Account Access:

Activate Deactivate
Modify

Contact your supervisor with request.

Supervisor will need to provide your access information to the departmental access administrator.

The Departmental Access Administrator will submit a request to Journals Security Administrator.

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This page last updated on: Tuesday January 03 2006

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Password Assistance	Procedures
Automated Reset Set Up Process	You need to complete a one time automated reset set up process before you can automatically reset your password. Click here for automated reset set up instructions


Reset/forgot or Expired password	You can automatically reset a password if you have completed the one time automated reset set up process. RESET PROCESS: Go to UCSF PeopleSoft log in page: https://peoplesoft.ucsf.edu/psp/fsprd/?cmd=login Click on "Forgot Password" link Enter your user id Enter a response to your predefined question Click "Send Password" button If your response to predefined question is correct, PeopleSoft emails you your new temporary password. Change your temporary password to a personalized password. If you have not completed the automated reset set up process: • Call Customer Support Hotline for a password reset: 415-514-4100 OR • Create online Remedy ticket for a password reset or forgotten password http://help.ucsf.edu


Locked out of PeopleSoft	After five (5) unsuccessful login attempts you will be locked out of PeopleSoft. • Call Customer Support Hotline for locked out assistance 514-4100 OR • Create online Remedy ticket for locked out assistance. http://help.ucsf.edu


Account Access: Activate Deactivate Modify	Contact your supervisor with request. Supervisor will need to provide your access information to the departmental access administrator. The Departmental Access Administrator will submit a request to Journals Security Administrator.